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Back to Home » September 2011 News » Netflix says it's sorry, then creates new uproar

Netflix says it's sorry, then creates new uproar

September 20, 2011

SAN FRANCISCO (AP) -- The CEO of Netflix said he was sorry for mishandling a recent price increase that caused customers to cancel the service in droves. But the apology was drowned out by a decision that angered subscribers all over again....

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